Repair Requests
If your equipment has been funded by MOH, MOE or ACC you should contact the authorised organisation in order to initiate a repair in the first instance.
In the event that your device becomes damaged and requires repairs, we offer free returns to make the process as easy as possible.
Please complete the form below, we will then email you with a repair order number (RMA), and a prepaid return shipping label. Please include the RMA number with your device return.
Check warranty information for further information.
How it works
Get a free postage label
We’ll send you a prepaid shipping label
Send it back to us
Return your device back to us free of charge
Repair
We’ll inspect your device and make repairs as required
Returned
We’ll ship your device back via UPS