Home Repair Requests

Repair Requests

If your equipment has been funded by MOH, MOE or ACC you should contact the authorised organisation in order to initiate a repair in the first instance.
In the event that your device becomes damaged and requires repairs, we offer free returns to make the process as easy as possible.
Please complete the form below, we will then email you with a repair order number (RMA), and a prepaid return shipping label. Please include the RMA number with your device return.

Check warranty information for further information.

How it works

Get a free postage label

We’ll send you a prepaid shipping label

Send it back to us

Return your device back to us free of charge

Repair

We’ll inspect your device and make repairs as required

Returned

We’ll ship your device back via UPS

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